Temporary Changes to City Operations

The health and safety of the public is important to us. Therefore, amid ongoing concerns about coronavirus (COVID-19) all City public counter services will be performed by City staff online, or by telephone until further notice.

But don’t worry. Customer services can be conducted by internet, email or phone. It should also be noted that the City has temporarily suspended charging late fees.

Payments can be made here, on this website, by phone, mail, or placed in the drop box next to the City Hall main entrance at 300 Centennial Way, Tustin CA 92780.

We appreciate your patience as we take these steps to help protect our community from the spread of COVID-19. You can be assured that your drinking water is safe and reliable and that the City staff remains hard at work to continue delivering reliable water services.

For more information related to the coronavirus, please visit https://www.tustinca.org/1150/Coronavirus-Information

THREE day watering begins 


Watering days are now Tuesday, Thursday, and Saturday

for ALL addresses. NO odd/even days.

If you have any questions, please call our office at 714-573-3075.

PERMANENT water restrictions:

  • NO watering during or 48 hours after rainfall ends
  • NO watering between 6 AM & 6 PM
  • NO watering hardscapes such as sidewalks, etc.
  • Limit watering to 5 min per station


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